The renewal pipeline
Automated notices at 180 days and 30 days before expiration, with printed forms at 30 days for members who request paper (RFP 3.B.3). This week's live queue from the sample database:
The 180-day email
To: Jane Coaster · Subject: Your ACE membership renews soon
Hi Jane,
Your Individual membership expires on September 27, 2026. Renew today and don't miss an issue of RollerCoaster! or a single event registration window.
That button carries a signed single-use link, so the member renews without being asked to sign in. ACE's own Membership Blueprint measures forced logins at a 40% drop-off, and this is the zero-friction path it calls for.
Or turn on auto-renew and never think about this again. Prefer paper? Reply and we'll mail a form.
The 30-day printed form
Members flagged for paper receive ACE's renewal letter and form by first-class mail, prefilled with their membership details, with a return envelope to the P.O. box.
Mailed checks are processed within 3 business days of receipt. The paper queue for this week is shown above and exports with the mailing files.
