American Coaster Enthusiasts
American Coaster Enthusiasts
Membership & Events Platform
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Switch role, one click, no password
Jane CoasterMemberIndividual membership, renews in 42 daysWalt AirtimeMemberFamily of three, auto-renew already onStefanie BrooksContractor staffContractor staff, member services. Records, mailings and events. No financial access.Ben BrooksContractorContractor. Operations and the bookkeeping ACE contracts out (RFP 3.D).ACE TreasurerTreasurerFinancial reporting and statistics. No member records or contact data.ACE PresidentPresidentEverything, and the only role that grants access.Pat Rivera (Mid-Atlantic Rep)Regional RepRegional representative. Sees ONLY their own region: roster, renewals due, and a newsletter list. No other region, no financials, no staff console.

The renewal pipeline

Automated notices at 180 days and 30 days before expiration, with printed forms at 30 days for members who request paper (RFP 3.B.3). This week's live queue from the sample database:

180-day notices this week
130
email, automated
30-day notices this week
123
email, excludes auto-renew
Paper forms queued
14
members who requested paper

The 180-day email

The 30-day printed form

Members flagged for paper receive ACE's renewal letter and form by first-class mail, prefilled with their membership details, with a return envelope to the P.O. box.

Mailed checks are processed within 3 business days of receipt. The paper queue for this week is shown above and exports with the mailing files.