American Coaster Enthusiasts
American Coaster Enthusiasts
Membership & Events Platform
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Switch role, one click, no password
Jane CoasterMemberIndividual membership, renews in 42 daysWalt AirtimeMemberFamily of three, auto-renew already onStefanie BrooksContractor staffContractor staff, member services. Records, mailings and events. No financial access.Ben BrooksContractorContractor. Operations and the bookkeeping ACE contracts out (RFP 3.D).ACE TreasurerTreasurerFinancial reporting and statistics. No member records or contact data.ACE PresidentPresidentEverything, and the only role that grants access.Pat Rivera (Mid-Atlantic Rep)Regional RepRegional representative. Sees ONLY their own region: roster, renewals due, and a newsletter list. No other region, no financials, no staff console. Sign out

Association dashboard

Everything your role is approved for, in one view, from the same database that drives every page in this preview. Access is role-based and audit-logged; individuals are granted access only with the president's approval (RFP 3.B.5).

You are signed in as ACE President, President. This role covers member records, mailing files, event operations, membership analytics, financial figures, the data feed and API, granting access.

Members
7,099
in 4,403 membership units
Income year to date
$197,258
58% of the $340,500 FY2026 budget
Renewals due next 30 days
310
notices already scheduled
Event registrations
163
$31,045 deferred for Coaster Con LIV
Membership health
Auto-renew adoption31% of units
Historical retention87-91% (ACE reported)
Returned mail open4 to correct
Units by type
Individual
2,304
Couple
925
Family
702
Corporate
34
Associate
431
Honorary
7

Full membership analytics covers expirations by month, every region represented, and generational mix.

Income against budget
Individual membership
$67,083
Family membership
$33,833
Couple membership
$32,667
Merchandise sales
$23,330
Investment income
$16,333
Income YTD$197,258
Expenses YTD$204,696
Net YTD($7,438)

The monthly package carries the full statement of activities in ACE's own chart of accounts, balance sheet, restricted funds, and the 1099 tracker.

Recent activity
WhenWhoWhat
Aug 16membership directorexported mailing file: RollerCoaster! Fall 2026
Aug 16operations directorapproved database policy change: privacy defaults
Aug 16registration managerissued comp code VOLC-50
Aug 15contractor: sbrooksprocessed 14 mailed applications
Aug 14contractor: sbrookscorrected returned-mail address M12238

Every record change is written to the audit log with the user and timestamp. Browse the full log.

Renewal pipeline
180-day notices130
30-day notices123
Paper forms queued14

Notices go out automatically at 180 and 30 days, with printed forms for members who request paper (RFP 3.B.3). See the pipeline and the notices themselves.

Payments needing follow-up RFP 3.D.2

Denied cards, expired cards, returned checks and short payments, worked on a three-touch schedule so a failed auto-renew becomes a phone call, not a silent lapse. Stripe's account updater refreshes reissued card numbers automatically; the rest we chase by email, then phone, then paper.

MemberIssueDueTouchNext step
Andrew Davis
M10005
Auto-renew card declined
Visa ending 4242, do-not-honor
$501 of 3auto-retry in 3 days, then email
Joshua Campbell
M10012
Card expired
Mastercard ending 8871, expired 07/2026
$902 of 3account updater + second email
Andrew Martinez
M10023
Check returned (NSF)
Check #2043 returned, insufficient funds
$1302 of 3phone call, then paper notice
Donald Roberts
M10040
Short payment
Mailed $40 against $50 dues
$103 of 3final notice, then lapse to inactive

Follows up on denied credit cards, check payments and insufficient payments (RFP 3.D.2), and closes the loop the ACE 2026 Blueprint's auto-renew default depends on.

Coaster Con LIV

June 20-25, 2027 · Sample Point Amusement Park

18%
Registered163 of 900
Deferred registrations$31,045
Cancellations0

The live registration dashboard adds rate types, volunteers, comp codes and exports, and switches between all 4 events ACE runs this year.